MAKING A REFERRAL
YouthLink and YouthReach are mental health services that offer counselling and support. The services operate within business hours (8.30-4.30) Monday to Friday and are not generally able to provide urgent assessment.
Whilst the services will assist young people who engage with practical issues such as accommodation, finances etc, referrals would not be accepted where these are the only presenting concerns. However in this instance the duty officer is available to talk through alternative options.
Referrals to the service should be discussed with the Duty Officer who is available Monday to Friday between 12.30 and 4.30 pm. The combined duty number is 1300 362 569
The following referral criteria will be considered by when deciding whether to accept a referral.
The young person is/has;
- Aged - 13-24 years
- Experiencing mental health problems or serious and/or prolonged psychosocial difficulties.
- Unable or unwilling to access clinic based treatment.
- Agreed to the referral and is willing to engage in counselling.
- Lives within Metropolitan area.
If the young person does not meet criteria or it is considered that an alternative service is more appropriate, the Duty Officer will provide contact details of alternatives.
If the young person appears to meet the criteria, the referral will be presented at the next scheduled allocation meeting (Tuesday and Thursday). If the referral meets the criteria for services, the young person will be allocated a worker as soon as possible.
REFERRALS & INQUIRIES
Phone: 1300 362 569Triage Officer
Monday to Friday 12.30 pm to 4.30 pm
Please contact our Triage Officer to discuss the needs of a young person or your agency and our Triage Officer will then facilitate a referral to YouthLink, YouthReach South or a more appropriate agency.
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| YouthLink | YouthReach South |
| 223 James Street | Level 2 / 25 Wentworth Parade |
| Northbridge WA 6003 | Success WA 6164 |
| Phone: +61 8 9227 4300 Fax: +61 8 9328 5911 |
Phone: +61 8 9499 4274 Fax: +61 8 9499 4270 |